Returns
Returns & Exchanges — Leather Bound NJ
Easy-to-follow guidelines for online and in-store returns. Know your options and make your return or exchange hassle-free.
Online Return Policy
We accept online returns or exchanges within 30 days of purchase. Helmets must be returned within 14 days.
- Email info@leatherboundonline.com for returns or exchanges.
- Items must be unworn, unused, and include all original tags and packaging.
- Product boxes cannot be used as shipping boxes; use proper packaging.
- Unauthorized or late returns may incur a 15% restocking fee or be refused.
- Items returned without proper tags or packaging may incur a 50% restocking fee.
- Shipping costs are non-refundable; customer is responsible for return shipping.
- Refused or undelivered packages returned to us will be charged a 15% restocking fee.
- Free shipping returns will have original shipping fee deducted if total falls below free shipping threshold.
Damages & Missing Parts
Report within 48 hours of delivery. Email photos to info@leatherboundonline.com.
Non-Returnable Items
The following are final sale:
- Discounted helmets
- Eyewear
- Masks
- Custom cut belts
- Custom-made orders
Return Instructions
- Include a copy of the invoice or invoice number
- Email address used for purchase
- Reason for return
- Details of exchange item (if applicable)
- Return authorization number
Returns may take up to 1 full billing cycle to be posted and applied to your account. If you do not see your refund after 1 billing cycle, please contact us by email at info@leatherboundonline.com.
Holiday & Free Shipping Notes
- Free shipping returns will have original shipping fee deducted if total falls below free shipping threshold.
- Free/promotional items must be returned; otherwise, their value will be deducted from refund.
- Holiday orders (Nov 21 – Dec 23) can be returned/exchanged until Jan 21.
Before returning any item, you must obtain a Return Authorization (RA) number.
- Email: info@leatherboundonline.com
- Provide: Order number, item number/name, size needed (if exchanging), your name & contact info, reason for return/exchange
Important: Place your RA number on the outside of your return package.
Until further notice, the following cannot be returned or exchanged:
- Facemasks
- Bandannas
- Sunglasses
- Custom cut leather belts
- Custom-made orders
2941 Route 73 South, Unit C
Maple Shade, NJ 08052
Final Sale Items: Helmets, eyewear, masks, face-wear, custom cut belts, and sunglasses are non-returnable/exchangeable.
Other items:
- Exchange or store credit within 14 days of in-store purchase
- Store credit or exchange only; original receipt required
- All tags and packaging must be attached
- Items must be unworn and free from smoke, pet, or perfume odors
Holiday in-store returns (Nov 21 – Dec 24) can be exchanged in-store until Jan 10 with receipt.